I moved to USA

[aataberk21]

Hey community, I moved on USA from Turkey 1 month ago, I set my computer I'm at US and spotify said your country settings are different than now your exist location. I setted on my spotify too. So, still I can't logging to my account on my iPhone and PC please help me. Thanks... (ERROR CODE 408)

[laleli · Accepted solution]

Hey! Welcome to the US!

Error 408 occurs when your current geographical location does not match the one set in your online profile. 

This normally only occurs on free accounts, which have been outside of their registered country for more than 14 days as both unlimited and premium give you unlimited travel time. 

Head to your online profile as linked above and make sure your country is set correctly 😉 

If you have any issues, get in touch with the customer services team using the online contact form and a member of the team will be able to assist you. Remember, if you get an automated email reply directing you back to the community to reply to that email directly.

Hope this helps and your problem is solved soon. If this solved you problem please follow me, show your appreciation with a like and click ACCEPT SOLUTION in the bottom right corner