I need help please!!

[DanielMS97]

I can log in perfectly with my Facebook account, the problem is that I can't log in with the Spotify account. I know what's the email (it's a hotmail), my user name.. but I don't remember the password which I used to log in with this account because it was like 5-6 years ago.. I tried to get a new password through login.live.com (Microsoft) but there's no way I can get the password or at least set a new one. I got a premium account and it's being very disappointing I can't do anything else... That's why I need your help.

Thank you so much,

Daniel.

[Alfredo]

Hey @DanielMS97, welcome to the community!

If your Spotify account was created via Facebook, you just have to click or touch the blue "Log in with Facebook" button to access it.

In case your account isn't linked to Facebook, try resetting the password through this page. You should receive an email with the link to set up a new password.

Let me know how it goes.