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I need my account to be deleted

I need my account to be deleted

Hello and a happy new year to every one!

 

How long does it take to have my account closed? I used the contact form and I replied to the automated mail, nothing happened yet. I have an account with Facebook-login but I want to re-open a Premium account with the same email address without having to use Facebook. The Spotify Case # is 01143916.

Thanks in advance for your help.

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7 Replies

You should hear back shortly, don't worry. Your case is with the right team.

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Everything's OK now! The old account has been deleted and I'm already using the new one. Thanks for the quick help!

Hello, i like my account to be deleted .. i've send 2 e-mails and replied at 1 of the e-mails( in dutch ).
is it going to be deleted now or do i have to wait?

How long ago did you get in touch? If you replied to the automated email directly someone should get back to you as soon as they can.

Peter
Spotify Community Mentor and Troubleshooter

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It was about a hour ago that i replied to the automated e-mail
but still didn't recieve an e-mail back. 
Could it be that its different cause i live in the netherlands? ( other support team or something like that )
sorry if i'm asking stupid questions hehe! but thanks for replying though!

Hi Sam,

 

I have exactly the same problem.

What can I do?

 

I need my email free for a fresh subscription in order to pick a new UserID and then going to Premium.

 

Thank you.

If you'd like an old account deleted in order to free up your email address to create a new account, please get in touch here and one of our friendly advisors will be back in touch to help further. If you receive an autoresponse, just send a reply and someone will get back to you shortly.

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