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I ordered premium but the "better sound quality" option isn't available any more

I ordered premium but the "better sound quality" option isn't available any more

Device:

Ubuntu, Windows 10

 

On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded 😞

I also got the message, There was an error while attempting to post your message. Try again in a few minutes. while trying to post here

Reply
3 Replies

Hi there @supersick,

thanks for reaching out about this !

 

Please as a first basic step, check out your connection and also try a reinstall of the app (using these steps) to see if that makes a difference.

 

If it continues, please provide a screenshot of any error messages you're getting as well as the Music Quality options as shown in your Settings

 

On top of that, i would need to know the exact make and model of your device, its OS and your Spotify version, in order to further look into this 

 

Waiting on your update 🙂

 

 

 

Well, i actually didn't do anything but it's suddenly back again.

Also, sorry for the delayed answer but your message landed on the spam folder for some reason. (Hotmail user)

Hi @supersick

thanks for the update !

 

Glad to hear it all works now.

Don't hesitate to ask any further questions you may have.

 

Enjoy Spotify 🙂

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