Spotify Community

Diannejoanna · 2015-01-29

I paid $9.90 every month but could not listen to music offline

user-removed · 2015-01-29

I can... Try and signing out then back in or redownload the app

MattSuda · 2015-01-29

If you continue to have trouble,

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

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Help others find this answer and click "Accept as Solution".

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I paid $9.90 every month but could not listen to my music offline