I paid for spotify premium but it still shows that my account is a free user. How to fix it?

[Saeyuri]

I paid for spotify premium but it claims I'm still a free user. It has already charged me yet I don't get the benefits of a premium user. Please help??

[OviiiOne]

Hello and welcome to the Spotify Community!

If you go here ( https://www.spotify.com/accounts/subscription/ ) which type of subcrition do you have?

[MattSuda]

First, try logging out of the Spotify app, and then log back in.

If you still don't have premium,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.