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I paid my premium individual account.

I paid my premium individual account.

I paid my premium individual account but I still listen to ads. I received a message stating that I will receive my bill by May 19. But why am I listening to ads? I wanted to pay again and I couldn't. I want Spotify to charge my account monthly. I can't do it. I can't find any help.
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Hello everything is fine? I'm here to help you with your question.

 

Could you tell me if the ad appeared while you were listening to music or was it during a Spotify podcast?


I await your response, keep me informed so I can continue helping you!

 

Hugs,

ribezaz

ribezazSpotify Star
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