I pay double..

[Lise66]

Hei. I have payed the Spotify Limited for  a year. I paid whit paypall 990.-Nok  03.12.2017.

And when I checked my account on Spotify , you still charge me 99 NOK  each month .so I pay double .

Can you fix it? 

See attachments .

Regards

Lise Lepsoy 

EMAIL: <mod snip>

<mod snip: CC details>

[Daisy]

Hey @Lise66.

Welcome to the Spotify Community. Sorry to hear you're being double charged!

We recommend you have a look at this page and go through the steps. Since you mention you've been paying double, make sure to read through the 'Paying more than once a month' section. These steps should definitely help you out.

It would also be good to check out this article on how to find the possible second account. Let us know how you get on, we're here to help 🙂

Have a great day.