I pay for premium spotify but in the web says free suscription

[nikirappoport]

I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase maybe it will chargeed it both times. 

[emirandrw]

Hi, probably you have more than one account

]Please verify the username before opening the account.

If you still have that problem, just contact support. 

Fill the contact form at http://support.spotify.com/contact-spotify-support/ and they will let you know what the problem is.