I purchased Spotify Unlimited but I still get ads when using my phone.

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I purchased Spotify Unlimited but I still get ads when using my phone.

hannahprice3

About a month ago I purchased Spotify Unlimited, and it works perfectly fine on my computer.  But when I try to use it on my iPhone, I still get ads and can't skip more than 6 songs because it thinks I'm still a free user.  I've tried logging out and back in, completely re-downloading the app and logging back in, and even completely re-downloading it on my computer, but nothing is working. 

 

Any help would be great, the ads are driving me crazy.

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Christoffer
Hello!

Spotify unlimited only gives you ad-free listening on the desktop and web player. For ad-free listening on phone Spotify premium is required.
What's a Spotify Rock Star, and how do I become one?

Check album availability here

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Josh

Yep @Christoffer is right 🙂 Also, this graph would help you see a little more about the subscription differences on mobile (Mobile free & Premium are only available right now, you are treated like a free user on mobile)

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

View solution in original post

3 Replies
Marked as solution

Christoffer
Hello!

Spotify unlimited only gives you ad-free listening on the desktop and web player. For ad-free listening on phone Spotify premium is required.
What's a Spotify Rock Star, and how do I become one?

Check album availability here
Marked as solution

Josh

Yep @Christoffer is right 🙂 Also, this graph would help you see a little more about the subscription differences on mobile (Mobile free & Premium are only available right now, you are treated like a free user on mobile)

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Peter__

Unlimited continues to be available in countries it has launched in (although no longer advertised) but the guys are spot on here, if you want an ad-free experience on mobile that is a premium feature. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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