I recently made a spotify account and it was premium now its free. i want my premium back asap

[RamiH1]

Plan

Free/Premium

Country

Device

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[josemartinezbe]

Hello, 

Could you give more information? Why do you say that now it is Free? You can enter here https://www.spotify.com/ad/account/overview/and publish and screenshot if you want, maybe it can help the Community to find out the reason.

Regards!

[RamiH1]

well i had a account and it was premium i had all my music downloaded. Now my premium is gone and i've only had the account for a month. I am really upset that this has happened and i would like it back please. when i see free i mean as in it is not premium anymore.

[josemartinezbe]

If you want, you can click on the url included in my previous post and
publish an screenshot in this thread. Maybe we can see something that could
help to find the solution, since in that web page it is shown the status of
your account.

[RamiH1]

ive clicked on it and still nothing has happened/worked, its just a white screen. What screenshot do you want me to provide.

[josemartinezbe]

Hi,

The url is:

https://www.spotify.com/ad/account/overview/

When you click on it, you could see somehink like this:

Regards

[RamiH1]

yes thats how my screen looks. what do i do now? whens my premium coming back???