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I seem to have forgot my password and hotmail? :S

I seem to have forgot my password and hotmail? :S

Hey!

I've lost my password and hotmail to my spotify account, so I can not login. I've been member on Spotify since 2009/2010 (not sure)

 I've always had autologin on my spotify but for a couple weeks ago my spotify got reseated for some reason so my  username or password wasn't at the login screen. My first thought not a big deal I just login with my usual password and my usename, didn't work. So I asked for a new password but nothing happened in my inbox. 


I still got premium on the account.

What should I do? 

Reply
1 Reply

Hello there,

The best thing to do here would be to send a message through to our customer support advisors. If you have an older Receipt, or could copy through the description relating to the Spotify payment on your bank statement, that should provide enough clues to track down your account.

To send a message through, scroll up and click on "About Us", then click on the Contact Form link.
Airhorn Enthusiast

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