Announcements

Help Wizard

Step 1

NEXT STEP

I think I’ve been hacked and don’t know what to do? Please help

I think I’ve been hacked and don’t know what to do? Please help

I’ve been using Spotify premium for a few months now and have been loving it. However, today when I went on the app it looked as though someone had logged me out to so i tried logging back in but whenever I do I either go back to my old account. I’ve even tried resetting my password but that hasn’t worked either. Please help me urgently I don’t understand what’s happened.

Reply
1 Reply

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts