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I think I've been hacked?

I think I've been hacked?

Plan

Premium

Country

 Australia

Device

Android and HP PC 

My Question or Issue

 I don't know if this is the right place but I think I've been hacked, I have no idea. Music keeps randomly playing on my account every few days and when I check, my account seems to be playing for someones phone with a foreign name. I remember changing my password last time but I don't know how people have gotten back in. Its kind of okay since they go away as soon as I start playing my own stuff but I'm kind of worried about my account and I also don't like having pieces of just foreign**bleep** and mumble rap in my recently played where most of it is death metal. Almost half of my recently played aren't my own stuff.

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Reply
4 Replies

Hey @đjevelen, and welcome to the community.

Hope you’re doing great! 


Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

 

I hope that helps 🙂

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

That doesn't help me. I already did that when I changed my password.

Guess I'll change my password again anyway.

Hey again @đjevelen

 

Thanks for the reply! In this case, I'd recommend contacting Spotify customer support as they can take a closer look.
You can contact support here.

 

Have a nice day! 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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