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I think my account has been deleted...

I think my account has been deleted...

I am using a temporary account to post this.

 

Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subscription and am about 3 months into it.

My username and password are not recognized by Spotify at all. I can't reset my password or do anything to log in. I am 100% sure I am using the correct information. I still have my receipt that was used to pay spotify that was sent to my login email (I also use lastpass so I know the info is correct).

Anybody have a clue what I can do next? I tried to email Spotify, but the response I got made it sound like they weren't going to look into it and I should go to the community for answers.

Reply
1 Reply

Hey there and thanks for reaching out!

That is odd. I'd suggest you reply to the automated email, even if it's a no-reply! The Spotify folks will get it and get back to you soon.

Let me know how this worked:)
K
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