I've been hacked!

I've been hacked!

I've signed up for the spotify premium deal where you get 3 months for .99 cents. After a month I noticed random things getting added to my songs list, I found it very odd. I didn't realize until now that my main email has been changed and that I was signed up for a family subscription when I never did so myself. The hacker invited 2 people to join in on the family plan. I've been charged for it already too, I never wanted this and they've changed my password. I log in through facebook, so that's how I've been actually able to sign in. Help! I don't know if they have my payment details or anything!

1 Reply


Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.


You can also use our Contact Form to get email support.
Don't hesitate to drop us a message if you need us again.
All the best.
A.J Nelson

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