Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
EDIT: This issue has now been fixed. Log out and log back in and your accounts should get that sweet, sweet Premium.
EDIT #2: May have spoken a little too soon. Bear with us a little big longer folks.
We're currently having a little server issue that might be causing a delay when upgrading accounts. It may also be effecting your Profile page on the website.
Don't worry, the team's on it. It should be fixed shortly.
We'll keep you updated on this thread, so please keep an eye on it.
Solved! Go to Solution.