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I've paid for Premium and it's not upgraded! 1/5/13

Solved!

I've paid for Premium and it's not upgraded! 1/5/13

EDIT: This issue has now been fixed. Log out and log back in and your accounts should get that sweet, sweet Premium.

 

EDIT #2: May have spoken a little too soon. Bear with us a little big longer folks.

 

Hi guys,

 

We're currently having a little server issue that might be causing a delay when upgrading accounts. It may also be effecting your Profile page on the website.

 

Don't worry, the team's on it. It should be fixed shortly.

 

We'll keep you updated on this thread, so please keep an eye on it.

 

 

 

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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228 Replies

Still doesn't work in Switzerland.... 😞

It also happened to me (México) it works on my computer but it doesnt no my iPad

Hey there!!!



There was some issues with Spotify servers, all is now fixed for you.



Just drink another cup of tea and after that try to relogin.



If still problems, give another try of reinstall!



Have a nice day.

still not working, getting sick of this

Works for me now!!! Thanks

NOOOOOO!!!!!!!!!!!

Still not working!!!!!!!!!!

 

Android still reports no Premium.

Windows sees no device.

 

PLEASE FIX THIS!!!!

still not working

There is so many customers all around the world and they all are purchased good product; Spotify Premium and at the same time:)) It's very funny thing for servers:))

Just allow some minutes or hours, Premium should be yours soon.

Getting closer . . . Android recognizes Premium.

 

But Windows still does not recognize the device.

Ok for me (iphone) !

still not working for me on iphone and windows. Spotify has gone full retard...you never go full retard 😞

Soon 🙂

still not working for me on iphone and mac

Hey there, I'm sorry for any problems with your Premium purchase.

Spotify is working to make server more stable for you - you get your update ASAP.

Thanks!

Working on computer and iPhone now! 🙂

Not working for me either....Now I'm remembering why I canceled to begin with...


@Am1n wrote:

Working on computer and iPhone now! 🙂


Thanks for your update, friend.

 

If you have some questions with Premium, just ask, it's very good service -- I can help with any question:))

 

Thanks and enjoy!

It is working for me now on both devices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

all good now in Iceland )

Marked as solution


@cawilson718 wrote:

It is working for me now on both devices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Hey there,

 

Thanks for update.

 

Enjoy!

 

Let me know if I can help you in other thing about Spotify:))

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