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I've paid for Premium and it's not upgraded! 1/5/13

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I've paid for Premium and it's not upgraded! 1/5/13

Sam
Spotify
Spotify

EDIT: This issue has now been fixed. Log out and log back in and your accounts should get that sweet, sweet Premium.

 

EDIT #2: May have spoken a little too soon. Bear with us a little big longer folks.

 

Hi guys,

 

We're currently having a little server issue that might be causing a delay when upgrading accounts. It may also be effecting your Profile page on the website.

 

Don't worry, the team's on it. It should be fixed shortly.

 

We'll keep you updated on this thread, so please keep an eye on it.

 

 

 

-------

Check out how we're doing over @SpotifyStatus

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228 Replies

clonoak
Casual Listener
Still doesn't work in Switzerland.... 😞

Marioglvn
Casual Listener
It also happened to me (México) it works on my computer but it doesnt no my iPad

user-removed
Not applicable
Hey there!!!



There was some issues with Spotify servers, all is now fixed for you.



Just drink another cup of tea and after that try to relogin.



If still problems, give another try of reinstall!



Have a nice day.

elina
Casual Listener

still not working, getting sick of this

jaysands
Casual Listener
Works for me now!!! Thanks

spogoloff
Regular

NOOOOOO!!!!!!!!!!!

Still not working!!!!!!!!!!

 

Android still reports no Premium.

Windows sees no device.

 

PLEASE FIX THIS!!!!

ricky_p_p
Regular

still not working

user-removed
Not applicable
There is so many customers all around the world and they all are purchased good product; Spotify Premium and at the same time:)) It's very funny thing for servers:))

Just allow some minutes or hours, Premium should be yours soon.

spogoloff
Regular

Getting closer . . . Android recognizes Premium.

 

But Windows still does not recognize the device.

clonoak
Casual Listener
Ok for me (iphone) !

cawilson718
Casual Listener

still not working for me on iphone and windows. Spotify has gone full retard...you never go full retard 😞

user-removed
Not applicable
Soon 🙂

ricky_p_p
Regular

still not working for me on iphone and mac

user-removed
Not applicable
Hey there, I'm sorry for any problems with your Premium purchase.

Spotify is working to make server more stable for you - you get your update ASAP.

Thanks!

Am1n
Casual Listener

Working on computer and iPhone now! 🙂

user-removed
Not applicable

Not working for me either....Now I'm remembering why I canceled to begin with...

user-removed
Not applicable

@Am1n wrote:

Working on computer and iPhone now! 🙂


Thanks for your update, friend.

 

If you have some questions with Premium, just ask, it's very good service -- I can help with any question:))

 

Thanks and enjoy!

cawilson718
Casual Listener

It is working for me now on both devices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

eggertsmari
Casual Listener

all good now in Iceland )

Solution!

user-removed
Not applicable

@cawilson718 wrote:

It is working for me now on both devices!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Hey there,

 

Thanks for update.

 

Enjoy!

 

Let me know if I can help you in other thing about Spotify:))

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