I've paid for Premium and it's not upgraded! 1/5/13

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Re: I've paid for Premium and it's not upgraded!

Jaloh47
Casual Listener
FINALLY WORKING!!! THANKS!!!!

Re: I've paid for Premium and it's not upgraded!

Mikemcg
Newbie
My premium isn't on mu iPod or laptop i want to be credited for the time i dot have it on my ipod

Re: I've paid for Premium and it's not upgraded!

Dhanna1
Regular

I have logged out and back in on my computer and iphone...still doesnt recognize my premium upgrade on my iPhone. On my MAC laptop under accont it shows I have premium, it just doesnt recognize it on my phone. My username is: dhanna1

Re: I've paid for Premium and it's not upgraded!

crystalbeyer
Casual Listener

Mine is finally working!

Re: I've paid for Premium and it's not upgraded!

Dhanna1
Regular

It also gives me an option "available offline" with a ON/OFF function. I have it set to OFF, when I put it on the songs download and work...can anyone explain to me what that feature does? am I suppose to have it on?

Re: I've paid for Premium and it's not upgraded!

Perrik
Regular
finally gave in today after my favorite DJ and #1 DJ in the world, Armin Van Buuren, posted on his Facebook page that I could listen to his album "Intense" before its released tomorrow. How lame... This would never happen with an iTunes / Mac product.

Re: I've paid for Premium and it's not upgraded!

MollyMomOf3
Newbie

I upgraded several hours ago via a 3 month giftcard and it's still not working on my iPhone. Do I need to sync to be able to stream playlists or will it automatically know I've upgraded the account eventually? Looks like this is a consistent issue with users. Not cool.

 

Molly

Re: I've paid for Premium and it's not upgraded!

Ra9613
Newbie
When is this going to work? Upgraded, paid for premium and it isn't working. Is this a scam? If it isn't working you better refund my psyment!!!

Re: I've paid for Premium and it's not upgraded!

Spotify
Spotify

Hi guys,

 

The server issue appears to have been sorted. If you're still not receiving your Premium, please try logging out and then back in. If that doesn't work, please contact customer support. They'll be happy to get it sorted for you.

 

As this particular issue is fixed, I'm going to lock the thread. If you have any other questions, don't hesitate to open up another thread or PM me or any other mod.

 

Thanks for your patience, everyone.

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