Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I want to connect my facebook account to mail account

I want to connect my facebook account to mail account

Plan

Premium

Country

 Turkey

Device

(Sony Xperia Z5 Premium)

Operating System

(Android)

 

My Question or Issue

 I have both Gmail and Facebook accounts. I want to connect my Facebook account to Gmail account but a message appears that says "this account is already connected to another Spotify account." If there is an answer on forums I couldn't find it, sorry for that.

Reply
1 Reply

Hey @63u65_xzj-1aq, welcome to the Spotify Community!

 

It might be possible that you have two different accounts, so we'd recommend checking this info. Also, could you let us know if this happens on another devices?

 

In the meantime, we recommend you do this process in a PC using an incognito window following these steps.

 

Let us know how it goes.

 

Suggested posts