I want to delete my account

[user-removed]

Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!

[user-removed]

ASAP

[Taylor]

Hi, and welcome to the community!

Did you get an automated reply? If so, make sure to reply to it directly and it will be sent over to the Spotify staff.

If you've already done that and not got a response, feel free to let me know your case number(s) and I'll escalate them over to the staff so they can chase it up for you.

Anthony 🙂

[user-removed]

What do you mean with case number?

[Taylor]

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@user-removed wrote:
What do you mean with case number?

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Hi,

ONce you submitted your support ticket, you should have got an automated reply with a case number in it.

It would look something like #xxxxxx with the Xs being numbers.

Anthony 🙂

[user-removed]

X00724824
Thank you for helping!

[Taylor]

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@user-removed wrote:
X00724824
Thank you for helping!

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Hi,

Ok cool, I'll escalate this over to the staff for you so they can chase it up for you 🙂

Anthony 🙂

[user-removed]

How long could this take?

[Taylor]

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@user-removed wrote:
How long could this take?

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Hi,

It shouldn't take too long, depends on when a Moderator sees it! I would say a max of 24-48 hours.

Anthony 🙂

[user-removed]

Ok, thank you so much!

[Greg]

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@user-removed wrote:
Hi! I have tried to delete my account but i can't! I have send the contact form and i got an email but it hasn't been deleted yet so please!

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Hi Alvis, I've just replied to your email. Once you reply back with the details we'll get your account deleted straight away!

Thanks