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I want to turn off email verification whenever I tried to login

I want to turn off email verification whenever I tried to login

Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpose of this feature, I would like to disable it for convenience reasons.
I have attempted to disable this feature through my account settings, but the option to do so is not available. I would appreciate it if you could provide me with guidance on how to disable this email verification requirement.
Thank you for your time and attention to this matter. I look forward to your prompt
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4 Replies

Hey @31xw4ms6izq2ak2glfb5,

 

Thanks for reaching out.

 

Due to security reasons, it's not possible to disable this feature.

 

Most users likely don't get a new device as often as you do, so they don't get those notifications as often. 🙂

 

I hope this clears things up!

MaximSpotify Star
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I appreciate your response, but I'm still not convinced that your reasoning for not allowing users to disable email verification is valid.

You mentioned that most users don't log in from new devices frequently, and therefore don't receive these notifications often. However, Some users, like myself, may switch devices more often than others due to various reasons, such as work, travel, ... is that a problem ??!


Have you noticed that nearly every website and application now gives users the option to enable or disable two-factor authentication?🤔

This is because they recognize that users have different security preferences and needs! I hope you will take my feedback into account.

Hey @31xw4ms6izq2ak2glfb5,

 

Thanks for getting back.

 

I've taken another look into this, but right now, it's unfortuntely not possible to disable this security feature. I've made sure to pass your feedback onto Spotify, though 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Device configuration
A laptop with Windows 10, Mozilla Firefox 126.0.1

I've been using Spotify web player on a daily basis since 2020. The device I'm using has not changed. For a few weeks now I've gotten a six-digit verification code query each time when I'm logging in. This verification code is sent to an email address linked to my account.

Does this happen to anyone else? Does anyone have a clue how to prevent this? I'd wish to avoid this extra step when logging in.


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