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I was Charged Twice after reinstating my Premium

I was Charged Twice after reinstating my Premium

PLEASE HELP!  I got charged 2 x for reinstating my premium membership, I want the other charge to be removed!  this has caused me BIG HEADACHES with my bank!  I have contacted support but with no reply...

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1 Reply

Hi Gsmccormick,

 

I have refunded the extra payment - this can sometimes happen if the purchase button is pressed twice.

 

I have sent confirmation in the support email.

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