I was charged but didn't sign up for anything?

[user-removed]

My bank account was charged $9.99 for a subscription, but my account wasn't upgraded, and I never signed up for anything, I logged into spotify using my Facebook account a few days ago to look at someones playlist. I never meant to purchase anything, or actually sign up for a subscription. How do I fix this and get a refund?

[Taylor]

Hi, and welcome to the community!

As this is a payment issue, I suggest you submit an online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂