I was charged for premium even though I canceled premium and was using free

[pdonnelly3]

Is there any type of support people I can email about them charging me even though I don't have premium??????

[kbrooksc]

Sorry to hear that you're having trouble!

Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

Let us know if there is anything else we can do to assist!