I was charged more than once????

[Sciencepanda]

I checked my bank statment and I was charged 3 extra times and honestly im so confused and angry about all this?? Can some one help?

[Maxim]

Hey @Sciencepanda,

I'm sure we can help figure out what's happened here.

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

[Sciencepanda]

It said its exactly 1 month away from the day I subscribed

[Maxim]

Okay, have you received receipts from Spotify via Email for these charges?

[Sciencepanda]

Yes only one, but in my bank statement there are 3 others along with my original

[Maxim · Accepted solution]

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/