Help Wizard

Step 1


I was invited cor premium, but cant join.

I was invited cor premium, but cant join.



My Question or Issue

 I use familiar plan, but u excluded me from premium. Now, i try to return, but i cant.

1 Reply

Hello @gisellesouza!


You probably have been removed from the Premium for Family plan because you weren't able to verify your address on time. No worries though, you can easily solve this issue by getting in touch with Spotify Customer Service. They'll be able to solve this as soon as possible 🙂


Hope this helps and have a nice day!

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