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I was supposed to get a premium sibscription thru Vodaphone acct but could not download to the end

I was supposed to get a premium sibscription thru Vodaphone acct but could not download to the end

Have by mistake downloaded the app charged to my visa acct and want to reverse it
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1 Reply

Hey @palnaj100,

 

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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