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Hi
Now 1 month ago i just tried spotify premium for 30 days after 21 days i just canceled it. After when it goes to spotify free i just deleted my account. After 1-2 weeks i just re created my account with the same email and i want to know if i will be charged or no?
And the another thing is, now when i open the spotify from the mobile i have spotify free and i can chose what song i want and i have the 2 arrows forward and backward.
So yeah i just wanna to know if i will be charged if i re created my spotify account with the same email.
Yeah i know but how i said it i just canceled my premium and when goes to free i deleted it after 1 week i re created with the same email and now i dont have ads i have unlimited skips and yeah and i have the free version. 😕 strange no?
Do you still have premium features when you use a different device or web player?
I just logged in my sister's phone with my spotify and yeah i have unlimited skips i can listen my favorite music. Is strange this thing.
Well it says Spotify free and after says get premium so yes that s strange
I just want to know if I will be charged.
And I don't know what to do
Okay, thank you for confirming that.
When you closed your account, did you follow steps that you can find here?
If you did, your account should be deleted permanently after 7 days. When you created a new one using the same email address, previous payment details shouldn't be stored in the new account.
Some screenshot of what you see in the app would be really helpful. Just make sure that there's no sensitive or private info.
Yeah i waited 1 week to re create my account with the same email
😕 strange.
Well I'm 100% I'm not using another account
And when I click on forget password it cames to my email
And where I need to screenshot like on my profile?
Thank you for confirming that @Erik921.
It would be helpful to see screenshots of your main page in the app to see what it looks like.
What do you see, when you open one of the playlists made by Spotify?
And a screenschot of the 'now playing' song on full screen would be appreciated as well.
Well it looks like when you have the free spotify but after 2 hours i will send a screenshow because now i dont have to much time to send it, sorry
But i will send it to you.
what do you mean
"payment date"
Okay, Thank you.
I send now the screenshot.
Hey again sorry for bothering but I think it's resolved, I got 1 more screenshot.
Hi @Erik921,
Thank you for the additional screenshot.
I'm glad everything worked out.
If you neede anything else, feel free to ask.
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