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JamieHodges · 2012-12-12

I have just purchased premium with the intention of using my NUS card to reduce the price, however i presumed that a screen would appear and ask for a code of some sort. This did not happen and it has taken the full £9.99 from my bank account, how can i rectify this?

Sam · 2012-12-12

JamieHodges - Please contact our payments team, they'll be able to sort it out.

When upgrading with your NUS card, you do need to go through the NUS page of our site here, otherwise you won't get the discount option.

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View solution in original post

Sam · 2012-12-12

JamieHodges - Please contact our payments team, they'll be able to sort it out.

When upgrading with your NUS card, you do need to go through the NUS page of our site here, otherwise you won't get the discount option.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

JamieHodges · 2012-12-12

Thanks for your help.

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