Help Wizard

Step 1


IPhone app login

IPhone app login

When logging in the app, the accont is a Free account. When logging in on web with same user, it is a Premium accont. I have reinstalled the app, but it doesn't help. Login by FB doesn't change anything. All playlist on the app is also gone

1 Reply



Log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.


Logout of the app in your device, and be sure to use that username, and not your email address, to login back to your account. It's the one with the Premium features.

osorniosSpotify Star
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