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[ISSUE] I cannot add a specific member in family premium plan

[ISSUE] I cannot add a specific member in family premium plan

Plan:
Premium Family

Country:
Brazil

[ISSUE]

I am not able to add a user specified in the family plan. It's my wife. She's living with me. I have another member (my brothers) already in my family plan. And I had not any problem to add them. But my wife I cannot add her. Someone, could help me?

 

spotify_error.JPG
Reply
3 Replies

Hi there,

 

Welcome to the Community.

 

I recommend you to check out this article under the section "The invite isn't working" to find more information about why she can't accept her invite.

 

If you still need help, let me know! Have a great day 🙂

 

BruneliciaSpotify Star
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it didn't work for me. I got the same previously error.

Hi @cfrazao,

 

I’d suggest reaching out to Spotify for more help with this then. You can find some more info here on how to do this. I hope this helps!

BruneliciaSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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