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Im a student at MCC and it's saying "can't confirm im a student"

Im a student at MCC and it's saying "can't confirm im a student"

 

Plan

free

Country

US

Device

iphone5c

Operating System

windows 10

 

My Question or Issue

cant get the student plan even if im enrolled in the school and i have my email opened up right now.

Reply
1 Reply

Hi @david213

Thank you for reaching out here in the Community!

Spotify uses a verification partner called SheerID to confirm your eligibility.

If you upload proof of enrollment, you need to wait for SheerID to email you with your eligibility status. This can take a few days. 

 

If the form isn’t working, try it in an incognito/private window of your browser. You can also try this link instead.

For more help and SheerID customer service emali, check out SheerID’s FAQ.

 

Make sure to check this Spotify support article for more details on Premium Student as well. 

 

I hope it helps!

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