Im so pissed of by your autoanswers now!

[user-removed]

Im trying to get back access to my account that im paying for..

And im getting this retarded auto replies..

Its the account "bultiz" with playlists like "bultiz f1rs7"

Here comes my 10 first tries to send this email and getting retarded answers like this...

"Hej! 

Tack så mycket för ditt email. 

Det här är vad vi har tagit emot från dig:
Give Spotify feedback about something
Other

Bah im getting tired of this, all i get is automated responses that dont help me at all. there IS NO HELP ON THE FORUM / BOARD against this problem.

My facebook got disconnected from my account "XxxxxX" the mail used on that account is like xxxxxxxx@xxxxx.nl or somthing, i dont know what that mail is.. it was over 5 years ago i created my account, im still paying for the account so i want it back in my possesion.

Its regarding account "BultiZ" with playlists like "BultiZ f1rs7"
And i want you to change my email too "xxxxx@xxxxx.xx" cause thats the mail ive been using for years now.

Sincerely. Peter Stendahl / BultiZ 

Om du har några frågor angående Spotify så borde du först ta en titt på vårt forum: http://community.spotify.com/ för support från andra användare. Detta är också ett ypperligt ställe att läsa om uppdateringar i företaget som kan påverka ditt Spotify och du kan också lämna dina egna idéer och feedback. 

Sedan har vi också en sektion på hemsidan med de vanligaste frågorna som vi får in och svar på dessa: http://support.spotify.com. Här kan du också hitta guider om hur du kan använda olika funktioner i Spotify.  

Vi är säkra på att du kan få svar på dina frågor genom dessa kanaler. Kom också ihåg att vi håller dig uppdaterad om aktuella problem på Twitter: https://twitter.com/spotifystatus @Spotifystatus

Vänliga hälsningar, 

Spotify Kundtjänst

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[Peter__]

Just reply directly to that email and it will bump your case over to a real adviser who can lend a hand.

[chaoscommander]

Coming over from the "wrong country" thread, I just did that in spite of the sender being "no-reply@spotify.com" and am now hoping that my e-mail will be read anyway. If one is supposed to reply to these messages, consider making them say that instead of completely discouraging people from seeking support.

"Hello, thanks for asking, but here's our FAQ, now GTFO".. that's how it comes across (especially nice if one wrote "The FAQ said xyz, it didn't work"). If only the line was added "Reply to this mail if you need further assistance" and maybe the reply-to address was a little more logical than "no-reply", there probably would be substantially less frustration.

[user-removed]

yeah i replied to that email now... will see tomorrow if that fixed it, but i guess not, since it an no-reply email adress...

[Peter__]

The no-reply email address is deceptive, but it does work to reply to.

If you don't hear anything back within 48 hours of replying to the email give us a shout here with your 8-digit case number and we can escalate it further for you.