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Impossible to solve

Impossible to solve

Created a spotify account with facebbok. Went premium to give account to friend. Friend didn't like spotify, I Loved spotify. Bored with facebook. Deleted facebook account. Tried to reset password for premium account using my emails. Didn't work.

 

Want to login to my premium account, or transfer my premium charge to my current account (without paying for a subscription I don't use!)

 

Now no premium!

 

Logged into here using my second, non premium spotify account. Problem status: impossible.

 

I can provide someone who works for spotify, my name, credit card details etc, if they can somehow transfer this or transfer my email. 

 

I think this is impossible to solve and I will have to solve it at my banks end by canceling the subscription with the cc issuer.

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1 Reply

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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