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In Guyane see Spotify is currently not available in your country.

In Guyane see Spotify is currently not available in your country.

Plan Premium

Country France (French Guiana department)

 

Device Web App

Operating System Linux

 

My Question or Issue

I'm in the French department of Guyane (aka French Guiana). I'm in France, the Euro is the local currency. Let me quote Wikipedia  "French Guiana is the only territory of the mainland Americas  to have full integration in a European country ". When I try to login I get redirected to https://www.spotify.com/int/why-not-available/ and the dreaded message Spotify is currently not available in your country.

 

I pay for a Premium subscription, I'm in France, why can I not use Spotify?

 

https://ipdata.co/ says (slightly edited)

{
    ip: "xxxxx",
    is_eu: false,
    city: "Remire-Montjoly",
    region: null,
    region_code: null,
    country_name: "French Guiana",
    country_code: "GF",
    continent_name: "South America",
    continent_code: "SA",
    latitude: 4.9,
    longitude: -52.2,
    postal: "973xx",
    calling_code: "594",
    flag: "https://ipdata.co/flags/gf.png",
    emoji_flag: "🇬🇫",
    emoji_unicode: "U+1F1EC U+1F1EB",
    asn: {
        asn: "AS3215",
        name: "Orange S.A.",
        domain: "orange.com",
        route: "92.142.0.0/17",
        type: "isp"
    },
    languages: [
        {
            name: "French",
            native: "Français"
        }
    ],
    currency: {
        name: "Euro",
        code: "EUR",
        symbol: "€",
        native: "€",
        plural: "euros"
    },
    time_zone: {
        name: "America/Cayenne",
        abbr: "-03",
        offset: "-0300",
        is_dst: false,
        current_time: "2020-12-23T09:25:58.899046-03:00"
    },
    threat: {
        is_tor: false,
        is_proxy: false,
        is_anonymous: false,
        is_known_attacker: false,
        is_known_abuser: false,
        is_threat: false,
        is_bogon: false
    }
}

 

Reply
2 Replies

Hey @kourou,

 

Thanks for reaching out to the Community.

 

We appreciate your report about this behavior and passed it along to the right folks at out developer team. We're aware that users in oversees territories and are looking into the issue. We can't say if and when exactly this will be fixed, but we recommend that you keep an eye out at out Newsroom. We'll share any new developments there, as soon as there are any.

 

Hope this info is useful. Let us know if there's anything else we can help with.

Mihail Moderator
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hi Mihail 

 

Thanks for your reply. So the solution is  to cancel my Premium subscription until I get back to Metropolitan France.

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