Inaccessible premium account

[DanielNordstrom]

 I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got on chat with said the email was reset to my old one. This was a lie. The only thing that happened was that my fb account was severed and now that account is no longer accessible to me. I created a new account and filled out the contact form, twice, but instead of a support staff contacting me on chat I got non-helpful auto-generated emails.

Spotify is now essentially set to rob me of 99sek a month. What do I do?

[Loxer]

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Thanks!