Inccorect email

[Julian1223rojas]

So I created an account on Spotify and I added my credit card info and later did I notice that I added the wrong email and now I can't cancel my free trial so that I won't be charged for premium. Please help!

[Alejandro_C]

Hey @Julian1223rojas!

You can edit your email address at: https://www.spotify.com/account/overview/ and then follow the steps indicated to cancel your free trial here: https://support.spotify.com/account_payment_help/managing_payments/how-to-cancel-your-subscription/

Hope this helps!

[Julian1223rojas]

The problem is I also forgot my password. BTW this is my personal account and I need help in another account of mines thanks

[Alejandro_C]

No worries!

In that case, just get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.