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Incorrect Account Info.

Incorrect Account Info.

When I created my Spotify account the password I chose became my username.  This is a big problem for me as I do not want other users to see what my password would have been.  My account settings will not let me change it.  

Please help me to fix this error or restart my account.  I do not know what to do next without deleting my account.  

1 Reply

Hey @user-removed,


You should fill out the contact form, and someone from Spotify will be able to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.


If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

osorniosSpotify Star
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