Incorrect Facebook email connection on spotify.

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Incorrect Facebook email connection on spotify.

AleenaXxRawr
Newbie

I'm switching phones and need my login info for spotify. 

Its connected to my facebook.

I changed my email on facebook as the other is no longer in use.

The spotify account is still showing my old email address for facebook.

My current email is not working with my password to log in to spotify through facebook.

How can i fix this so my emails and passwords are the same and are reflected as such on my account?

The spotify site says i must change the information on facebook, but the information for my login has ben changed long before i entered a paid spotify account.

The app info on facebook is showing the correct information.

1 Reply

Re: Incorrect Facebook email connection on spotify.

Rock Star 7
Rock Star 7

Hey @AleenaXxRawr,

 

Welcome to the community!

 

Since your account was created using your Facebook credentials (or it's linked to it), these changes could take up to two weeks to be updated on Spotify's side.

 

If the changes aren't reflected in your Spotify account after this period of time, please try clearing your browser's cache and logging out and back into your account. If the problem persists, try unlinking and relinking your Facebook account; please follow these instructions to do so:

 

  1. Open the Spotify desktop app.
  2.  In the top-right corner, click Icon_Arrow_down.png  Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.
  4. Click CONNECT TO FACEBOOK.
  5. Enter your Facebook details and click Log In.

If you don't see the option to disconnect from Facebook, it’s likely you created your account through Facebook instead of only linking to it. In this case, you will need to give the Spotify customer support team a shout from here. They should be able to help resolve this issue.

 

Let me know if you have any questions. Happy listening 🙂

NoahRock Star 7
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