Increase in what I am paying without notifying me?

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Increase in what I am paying without notifying me?

Stratsie1
Newbie

Hi,

 

I am a university student who having been paying the student discount for at least 2 years. Nothing has been a problem before so £4.99 until this month where it changed to full price. I was not notified of this and I still am a student? Can anyone tell me why this is the case, how to rectify/refund the difference from full price to student etc?

 

Just really confused in why this has happened. 

 

Hope you can help!

1 Reply

Re: Increase in what I am paying without notifying me?

Nico
Community Legend

Hey @Stratsie1! Welcome to the Spotify Community. ^^

 

That sounds not nice.

The thing is, the student discount only lasts 12 months. This is maybe the reason why it is expired.

I suggest you to sign in again and your discount will be apllied at your next payment day. ^^

Student Discount

 

Peace

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