Individual account and playlist in family premiumaccount

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Individual account and playlist in family premiumaccount

Paul631
Casual Listener

How to solve this problem? My wife can't listen to her individual playlist at her device at the same time as I am listening to mine at my device. So, she is listening than to my playlist instead of hers. We have a family premiumaccount.

3 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @Paul631,

 

It sounds like you're both logged into the same Spotify account. Can you please make sure that you're all logged into your own accounts?

Thanks. 🙂

MaximRock Star 24
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Paul631
Casual Listener

Thanks Maxim, she's indeed at my account. But, what how can I change the settings to create her own, personal account?

Maxim
Rock Star 24
Rock Star 24

She has to sign up at https://spotify.com/signup first. Then you can invite her to  the plan by following the instructions from this support article: https://support.spotify.com/article/premium-for-family/

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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