Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite

[#1]

Ingresaba a mi spotify premiun con mi numero de telefono y ya no me permite ingresar apesar de que me llega el codigo ingreso correctamente y me sale ah ocurrido un error

[OscarDC]

Hey there!

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

This type of issue is commonly related to some damaged cache stored on your device that may affect the regular login process. In this case, you can try performing a reinstall of the app by following this guide. We recommend this step since it gets you the latest app version and removes corrupted data from previous installations that could be causing issues with the app's performance on your device.

If the issue persists, as this could be also account-related and we don't have access to users' accounts in the Community,  we'd recommend contacting our Customer support directly so they can check the account and help you further. 

Hope this helps. If anything else comes up, the Community will be here for you.