Have you upgraded to Premium, but can’t make use of any Premium features? Don’t fear! Here are a few things you can try:
- Log out and back into your account again.
- Reinstall the Spotify app, following these steps.
Occasionally it’s necessary to force a sync of info between your device and our account information system.
Still didn’t work?
If you’re still showing as Free, you might have another account with us that has been upgraded to Premium instead.