Help Wizard

Step 1

NEXT STEP

Invalid birth date

Invalid birth date

Hi, there.

 

I'm trying to subscribe to premium, but I just can't because subscription form tells me that my birth date is invalid.

 

Date I.m inserting is the same in my account.

 

I have already changed day and month positins to american standard, but it also did not work.

 

Any other idea?

Captura de Tela 2016-04-05 às 11.57.02.png
Reply
1 Reply

Hi @fudenis,

 

Spotify Support may be able to fix this for you.

 

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts