Invite opening on the wrong account?

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Invite opening on the wrong account?

Stina86
Newbie

Plan

Free/Premium

Country

AUSTRALIA

 

 

My Question or Issue

Trying to add my sister to my family account using her new email and when i go to accept the invite, it has the old email she used. Cant get rid of it.

1 Reply

Billy-J
Rock Star 24
Rock Star 24

Hey @Stina86, thanks for reaching out to the Community!

I'm sorry to hear this. Can you send her another invite using the new email address? When she goes to accept it, make sure she's not using the same device as you.

 

Keep me posted. 

Billy-JRock Star 24
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