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I just upgraded my premium account to 1 additional family member account.
I sent an invite to the other member's email address, opened the link from the email and I'm getting the message "Oops! Something went wrong, please try again.
I've already canceled the invite once and sent it again with the same result.
Solved! Go to Solution.
Mine works as well!
Re-issued invite like I have many times before and now it works!
Had this issue too, my gf tried to accept the invite on her iPhone, logged in with face book and then was presented with a white screen. I then tried it myself:
Good luck guys 😄
I cant even get to a screen that allows me to enter my family code, how do I do that please?
I have upgraded my account to family.. it is the most rediculously complicated procedure getting my family members up and running and spotify were uick to take the extra money but have awful follow up services dealing with the inevitable problems..
I have managed to get one member working ( took 2 hours) and now am struggling with teh others.. cant call anyone BAD spotify !
I couldn't agree more....we're having terrible issues joining our other family members, and Spotify give all the "simple - following the bouncing ball" ideas....but don't seem to actually tackle the real issue and find a resolution.....very very very p$#@ed off.
Hey guys, I have been using the family plan for months now but then today my boyfriend came and said his account is not Premium anymore. So I went and check into my account to see my slots are empty. I tried inviting them again but when they want to redeem the invitation, it said that "sorry! the email is already in use for this plan....", something like that. But when he checked again, the subscription is still FREE? Have already tried different devices and have no problem on billing.
Please help!
Thank you in advance guys.
Well I guess this nonsense is still going on. Tried on several browsers and still nothing. It's ridiculous. And what is even more ridiculous is that you can't contact spotify anymore for technical help it seems.
Maybe I should just cancel my subscription. I'll wait a day or so and then revert the payment.
Same exact issue. "Oops, something went wrong. Please try again."
Fun times.
**bleep**, Spotify?
I just can't be family member.
Make something or I ll go to Apple Music!
I tried all the suggestions and still unable to redeem code from my husband. This is extremely frustrating!
Cannot redeem premium code , can you provide step by step solution ?
Hi, all my family member unable to connect family pemium because of the zip code verified error....Please help the solve it...
I massage the SpotifyCares @ twitter, they vey fast to responce and my problem solved.
Hi All,
I have a similar situation but in my instance:
How do I join the family premium account that my sister as set up?
Hi,
I am trying to receive the family plan invite but never got any message.
I use my facebook as log-in and I gave the family plan owner my facebook account email. Is that the right thing to do because I received nothing..
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