Inviting family members "oops please try again"

[Bacchanalien]

Hello, 

everytime I try to invite someone the person clicks on the link gets directed to the spotify page but it says "oops.... please try again". How do I get rid of that error and get Spotify family to run? I tried using another Link but still the same issue and now i have 2 pending invites which apparently don't work, what can I do? 

[TobiasYoung]

Hey @Bacchanalien, welcome to the Community!

Do you all live at the same adress? If you do not then it is not possible to use Spotify for Family.

[Bacchanalien]

we are living at the same adress

[TobiasYoung]

Hey
Have the invites expired overtime?

[Bacchanalien]

The invites are (attemted to) redeemed in the same 2 minutes

[lisav-nl]

Got the same problem.. 😞

[thomasfrizeiro]

I'm having this problem too

[TobiasYoung]

Hey @Bacchanalien

Ok thanks for the info.

I would recommend contacting Spotify @SpotifyCares on Twitter, or through the contact form on the website.