Iphone - downloaded music keeps undownloading

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Iphone - downloaded music keeps undownloading

4_sx3du-p08yy
Newbie

Hi,  so i subscribed to premium about 3weeks ago on my iphone 5. (Apps up to date)  any music ive saved has gone into the libary and can be seen. But everytime i use the app i have to use my 4g to play music as they wont stay downloaded. 

Ive tried looking through the settings to uninstall the device and start fresh but cant find any options. 

Thank you 

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Re: Iphone - downloaded music keeps undownloading

SergioDavid
Roadie

Hey @4_sx3du-p08yy, welcome to the Community!

 

Do you have any trouble if you set the app into Offline Mode? You can also try a clean reinstall.

 

Let us know if that helps.

 

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